- GENERALLY, WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?
The information we collect and store depends almost entirely on how you choose to make use of the Site and its related features and services.
- PERSONAL INFORMATION
We collect and store information that you enter into the Site. At some PVCC sites (such as the Member Portal), you can register for events, make payment for those events, participate in online giving, subscribe to one of our services such as our online newsletters, or participate in one of our online forums or communities. For example, when you register with us or register for an event, we collect and store some or all of the following information that you provide: name, address, email address, telephone number, credit card number and / or bank routing transit and account information (in the case of online giving or payment for certain events). All financial information and Personally Identifiable Information (PII) will be stored securely and members will have secure access to their information. Personal Information may also be collected in certain portions of the Site in which you specifically and knowingly provide such information to us or to operators of subnetworks within the Site e.g. community postings (i.e., classifieds or bulletin boards), suggestions, or other requests. Some of this information also may be used to contact you about new features, updates regarding congregational events and alerts unless you have elected to not receive such promotional communications in connection with the Site.
- ANONYMOUS INFORMATION
Through your use of the Site, we may also gather certain information that does not identify you individually (“Anonymous Information”). Generally, this information is collected through “traffic data.” We collect and store certain other information automatically whenever you interact with the Site. For example, we collect your IP address, browser information and reference site domain name every time you visit the Site. We also collect information regarding user-traffic patterns and site usage. Eventually, we may elect to capture and store device ID. This information is used to analyze and improve the Site and to provide our users with a fulfilling experience, as well as adjust to geographical traffic.
- COOKIES AND SPYWARE
We also may collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database and to provide information about our service, recommendations, and special offers that we think will interest you and, if you have agreed to receive email from us, send you information regarding church programs and updates.
- REGULAR CORRESPONDENCE
After you register, we may use the email address and zip codes of all users who subscribe to any of our newsletters or other regular correspondence. Except to our authorized third-party agents (as described below), this information is not shared with any third parties. Anyone who no longer wishes to receive regular correspondence can, at any time, follow the “Unsubscribe” instructions located within each email.
- KIDS AND PRIVACY
We do not collect any personal information from anyone who we know to be under the age of 13. If you are under the age of 13, you should use the Site only under the immediate supervision of a parent or guardian and should not submit any personal information to us. IF YOU ARE UNDER 13, THEN IMMEDIATELY EXIT THE SITE UNLESS YOU ARE DIRECTLY SUPERVISED BY A PARENT OR OTHER LEGAL GUARDIAN. We make every effort to not capture any children’s information unless provided by, and with the consent of, the parents or guardians of those children.
- HOW DO WE USE YOUR INFORMATION?
7.1 Personal Information
We may use your Personal Information to provide services available through the Site, track your compliance with the Site’s rules and regulations, or for editorial and feedback purposes (to the extent that is explained when you provide the information). In the event we plan to publicly post any of your Personal Information on the Site (as, for instance, a letter), you will be provided prior notification of such posting and given the option to decline same.
7.2 Use of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the Site and who our readers are so we can improve our Website and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical “ratings” information in aggregated form to our partners and other third parties about how our users collectively use the website. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary. In some cases, anonymous cookie information may be used in targeted display or social media campaigns.
7.3 Third-Party Agents
We occasionally have third-party agents, subsidiaries, affiliates and partners that perform functions on our behalf, such as marketing, analytics, credit-card processing, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and will be contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Site, and are required to meet all current industry standards for data protection and privacy compliance.
7.4 Emergency Situations
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to applicable law or comply with legal process served on us or the Site; (b) protect and defend our rights or property, the Site or our users, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the users of the Site or the public. We will, in all cases, comply with law enforcement when necessary.
- WHAT STEPS ARE TAKEN TO KEEP PERSONAL INFORMATION SECURE?
Personal Information collected by the Site is stored in secure operating environments that are not available to the public. In many instances, such as in the case of credit-card numbers and all on-line giving, the Personal Information is encrypted before you conduct your transaction. Only those agents who need access to your Personal Information to do their jobs are allowed access. Any employee or church leader who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.
To protect the security of your information during transmission, we use Secure Sockets Layer (SSL) software, which encrypts information you input. Most browsers will give a visual indication of when your connection is secure. For example, many browsers will show a padlock icon in the lower right of the browser window. If you participate in online giving or pay for certain events online, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. In order to help protect your personal information further, you should be careful about providing your password to others. If you wish to cancel your password, or if you become aware of any loss, theft or unauthorized use of your password, please contact PVCC at firstname.lastname@example.org.
While we try our best to safeguard your Personal Information once we receive it, you understand and agree that no transmission of data over the Internet or any other public network (or even transactions considered to be “offline”) can be guaranteed to be 100% secure.
- LINKING TO OTHER SITES
- PUBLIC AREAS
- GOVERNING LAW/ASSIGNMENT
- REQUESTS FOR INFORMATION / ONLINE DIRECTORY
It is the policy of PVCC that member information, including: Name, address, phone, mobile phone and email, will be kept in strict confidence. Please note that any phone requests for member information will only be fulfilled in cases where 1) the membership of the requestor can be verified and 2) the use of such information is deemed acceptable. Member information will not be provided to non-members. PVCC will also act in full compliance with HIPAA regulations and will not publish information regarding member medical diagnoses or prognoses without the express consent of that member. We realize this may be considered an inconvenience to those who call for legitimate purposes. The threat of misuse of private PII, however, is considered too great. In cases where membership and permissible use are not able to be verified, the request will be passed on to the member whose information has been requested for follow-up. Under no circumstances will children’s information be provided.
It is the opinion of PVCC that printed directories are a data security risk. As such, PVCC will no longer print nor provide printed membership directories. Our directory is available online to registered users that have opted-in to the directory. At all times, registered users can determine what groups have access to their personal information, and can modify this in the user Privacy Preference Center located in the Member Portal.
- WHO DO I TALK TO IF I HAVE QUESTIONS?
If you have any questions or concerns about the online privacy statement for this site or its implementation you may contact us at 501.225.5818.